by Team Avion | Oct 10, 2023 | Services
What is ESL? ESL, or English as a Second Language, is the process of learning English for non-native speakers. Online ESL classes involve using digital platforms for instruction. Finding teachers can be challenging due to high demand and competition. The Challenge:...
by Joy Nagasangan | Feb 27, 2020 | Services
What is Customer Support? One of the key points why we become repeat consumers of certain products and services is because we have been given the best customer service. This is how important it is to have great Customer Support Representatives who’ll ensure that...
by Joy Nagasangan | Feb 26, 2020 | Services
Why do you need to hire staff for your Appointment Setting? Hiring appointment setting staff will basically allow you and your company to focus on core activities. These “appointment setters” are highly trained telemarketing professionals. They are adept...
by Von Nagasangan | Feb 26, 2020 | Services
What is Chat and Email Support? Live chat and Email support allows you to use instant messaging and email to contact your Customer Services team. With these two, you can engage directly with your members and visitors and be available for them to contact you in...
by Von Nagasangan | Feb 26, 2020 | Services
What Can Avion Do? Avion BPO has expert game professionals that can provide 24/7/365 in-game moderation and support. We’ve been doing this kind of service for more than a decade. Our online support agents can be game-masters, game moderators, online chat and...
by Team Avion | Feb 26, 2020 | Services
What is Content Moderation? Content moderation is the process of screening and monitoring user-generated content based on the platform’s Terms of Service and guidelines. The content moderator will determine if the content is appropriate to be published or...
